Accessibility

Accessibility statement

We want every trade customer to be able to find parts and place orders on this site, whatever device or assistive technology they use.

What we do

Pages use clear headings and a consistent layout, so the main areas are easy to find.
Links, buttons and form fields show a visible outline when you move through the page with a keyboard.
Text can be enlarged with your browser zoom and the layout adapts to phones and tablets.
Moving content respects the reduced-motion setting on your device.

Ongoing improvements

We review the site regularly and fix accessibility issues as part of our normal updates, including colour contrast, image descriptions and form labels.

Tell us if something is hard to use

If any part of the site is difficult to use, or you need information in a different format, please contact us or call 0191 263 37 08. Tell us the page and what you were trying to do, and we will help you complete your order by phone or email in the meantime.